Do you have a problem? Contact our Customer Success Team at any time by email.
Yes, you can transfer a domain name to your Internet Solutions HK account. The average transfer time is 5 days. Please make sure that the NAME SERVERS of the domain point to Internet Solutions before you start the transfer: ns1.hongkongserver.net and ns2.hongkongserver.net
Remember that it can take up to 24 hours for a DNS information update to propagate worldwide.
We offer several methods for your convenience.
Online:
Credit card: VISA and MasterCard through industry leader Stripe (Your credit card information will never hit our servers).
Paypal account: billing(a)infinitum.com.hk
Cryptocurrencies:
Bitcoin and other cryptocurrencies are available thanks to our payment partner Coingate. You can use your cryptocurrency to purchase any of our products and services. Faster transactions and cheaper transactions fees!
Offline:
BANK: THE HONG KONG AND SHANGHAI BANKING CORPORATION LIMITED
BENEFICIARY NAME: INFINITUM TECHNOLOGY CO. LIMITED
A/C NUMBER: 023-257009-838
FPS ID: 3686672
ADDRESS: 1 QUEEN'S ROAD CENTRAL HONG KONG
SWIFT CODE: HSBCHKHHHKH
*After making an offline payment please send proof of transfer and invoice number to [email protected]
**Please make sure to cover any international transfer fees.
You can upgrade or downgrade your hosting plan anytime you want depending on your needs. After login to your Client Area and go to Services/ My Services / Manage Service / Upgrade - Downgrade Then you can place the upgrade or downgrade order.
If its an upgrade the system will create a new invoice. After the invoice is paid, the system will automatically process the upgrade (Cpanel username and password keeps the same). And if you place a downgrade the system will calculate the remaining credit and add it to your account.
To register a domain name, you must provide the full contact details of the domain holder. This is required by law and is required by our ICANN partners.
CN and HK domains require manual identity verification. Therefore, please be aware of possible delays in the registration process.