Before you start, be sure you have the following handy:
Your domain name: example.com
Your email address: [email protected]
Your email account password.
1A. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Kitkat OS):
User name: <Complete Email address>
Password: <Email Password>*** For IMAP Configuration
IMAP Server:
imap.your-domain-name (eg: imap.demomonkey.org)
Port: 143*** For POP Configuration
POP Server:
pop.your-domain-name (eg: pop.demomonkey.org)
Port: 110Security Type: None
Click on Next
6. Enter the information as per the instructions provided on the following screen:
SMTP Server:smtp.your-domain-name (eg: smtp.demomonkey.org)
Port: 587
Security Type: None
Require sign-in: Keep in marked/ticked
Click on Next
User name: <Complete Email address>
Password: <Email Password>.
Click on Next
Enter Your Name and click on Done.
You may try sending/receiving a test email from the email application.
1B. CONFIGURE YOUR MAIL ACCOUNT ON ANDROID MOBILE DEVICE (Lollipop 5.x.x onwards):
3. On the next screen, you will need to choose whether you wish to configure IMAP or POP3 account. Simply choose the desired option by tapping on Personal (IMAP) or Personal (POP3) correspondingly:
4. The next screen will prompt you to enter your email address. Make sure to type in full Email address:
5. Once done, tap Next to proceed to the next step.
6. Here you will need to indicate your email account password.
NOTE: if by any chance you do not remember your password, you can easily reset it using the following tutorial.
7. Here you will need need to type in correct IMAP/POP3 settings depending on the option you choose. Make sure to use the following settings for IMAP:
Username: full email address
Password: password for this mailbox
Server: imap.yourdomain-name.com i.e., imap.tester.com
IMAP Port: 143 or 993
Security Type: None or SSL/TLS (Accept All certificates)
8. If you decided to use the POP3 protocol, the following settings should be indicated:
Username: full email address
Password: password for this mailbox
Server: pop.yourdomain-name.com i.e., pop.tester.com
POP3 Port: 110 or 995
Security Type: None or SSL/TLS (Accept All certificates)
9. Once done, tap Next to verify the settings and proceed to the Outgoing Server settings menu.
10. Here you will need to fill in the corresponding fields as shown below:
SMTP Server: smtp.yourdomain-name.com i.e., smtp.tester.com
Port: 587 or 25
Security Type: None or SSL/TLS (Accept All certificates)
Username: full email address
Password: password for this mailbox
11. Once ready, tap Next to verify SMTP settings and finish the account setup:
2. CONFIGURE YOUR MAIL ACCOUNT ON iOS DEVICE (iPHONE) with IOS 7 and newer :
From the Home screen, choose Settings.
Next, tap Mail, Contacts, Calendars.
In the Accounts section, tap Add Account.
Choose your email account type. For setting up email to work with our service, choose Other.
Select Add Mail Account under the Mail section.
Enter your account information.
On the next screen, enter your account details.
Incoming Mail Server
For POP protocol
Host Name: pop.mt-example.com
Port: 110
User Name: [email protected]
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
For IMAP protocol
Host Name: imap.mt-example.com
Port: 143
User Name: [email protected]
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Outgoing Mail Server (SMTP)
Host Name: smtp.mt-example.com
Port: 587 or 25
User Name: [email protected]
Password: If you do not know your password, you can reset it from the Admin Email Interface panel.
Once the email configuration is added, tap Next to continue.
After you fill in each section for the incoming and outgoing server, your phone will attempt to verify the server. If you see this below warning, please click on Details. You will then see the details for the certificate in use. Make sure to select to trust the certificate. The certificate is a self-signed certificate used by the email server. The certificate information should show that it is coming from your mail server. If it is, then click the options to trust the certificate and then your iPhone will be able to confirm the server.
Congratulations your account information is now setup successfully !!
Upon successful completion, you will be taken back to the Mail screen. Your account will now be listed in the Accounts section.
Password is the password that you selected for the email account in the Control Panel.
Tap Next.
Enter Your name, this will be shown to people receiving emails from you.
For Incoming email server enter:imap.your-domain-name (eg: imap.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)9. Set Account type to IMAP4.
Enter your email address as Username as your complete email address e.g. [email protected].
Password is the password that you selected for the email account in the Control Panel.
Scroll Down.10. For Outgoing (SMTP) email server enter:
smtp.your-domain-name (eg: smtp.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
b. Check Use the same username and password for sending an email.
c. Uncheck Require SSL for incoming email.
d. Uncheck Require SSL for outgoing email.11. Download new content: You can use this setting to download new emails in equal intervals of time as per your choice. You can select from the following options :
a. every 15 minutes
b. every 30 minutes
c. hourly
d. every 2 hours
e. manually12. Download email from: You can use this setting to download previous emails. You can select from the following options :
a. the past 7 days
b. the past 2 weeks
c. the past month
d. anytime.
However, the server settings remain the same as mentioned on this page
You may also refer to Blackberry’s KnowledgeBase on the following link: http://stik.in/qS
Skip to step 4 if you have no email accounts on your Blackberry already.
9. Scroll down and tap on Advanced Options. The following settings need to be edited: If you are setting up POP configuration:
Email Server:
pop.your-domain-name (eg: pop.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
Use SSL: Do not check this option
If you are setting up IMAP (Recommended) configuration:
Email Server:
imap.your-domain-name (eg: imap.demomonkey.org) (For Free Email Service / Business or Enterprise Email Hosting Plans)
mail.your-domain-name (eg: mail.demomonkey.org)
Use SSL: Do not check this option
Tap Save.
pop.you-domain-name / imap.your-domain-name (For Free Email Service / Business or Enterprise Email Hosting Plans) (POP/IMAP)
mail.your-domain-name
Leave SSL unchecked and then tap Save.